Last Updated: 10/27/2023
Thank you for shopping at https://https://american-equestrian.com/.com/
If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Exchange Policy:
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://https://american-equestrian.com/.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instructions:
Contact Us to our email first
Products can be exchanged for a different size or color variant, provided that such variant is available. Customers are allowed to exchange for items within 7 days. Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that the following conditions are met:
You are required to ship back the product for the item to be inspected and replaced.
Your exchanged product will be processed Once items are received and conditions confirmed.
You are given the rights to exchange the item, Once. Provided that all conditions in Exchange Policy are met.
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, please do not hesitate to contact us through our:
Email Address: support@american-equestrian.com
You will be updated on your Return Status through EMAIL, provided that contact information was provided.
